Fineguide
Customer Support
Galerie
TL;DR
- Create AI assistants for different roles and modify the branding—no prompt engineering required
- Let users request live agents by submitting support tickets within the platform
Zusammenfassung
Nostalgia is all fun and games until your support response times feel slower than dial-up internet. (“Still waiting in line like it’s 1999.”)
Customers expect immediate support, but you can’t afford to hire more support staff—and you definitely can’t handle it all on your own. If only you could train AI assistants to tackle a majority of customer inquiries, without breaking the bank or coding a thing.
Video
Best For
- Customer support
- QA
- Sales managers
Alternative To
- Zendesk
Integrationen
- API
- WordPress
- Zendesk
Key Features
-
AI
-
White label
Kostenübersicht
3
99.00 € / Monat
193.59 €
1,390.41 €
Features & Funktionen
Verfügbare Features
Weitere Details
AI credits (monthly)
45.000
Assistants (monthly)
50
Context pages
25.000
Beschreibung
Fineguide lets you customize AI assistants to enhance customer interactions, reduce response times, and cut costs.
Instant replies, always reliable
Fineguide lets you create AI assistants designed for specific roles that instantly deliver contextually accurate answers.
- Choose from a variety of AI models including Claude 3.5 Sonnet, GPT-4o, and Haiku
- Train your AI assistant by uploading text files or entering URLs
- Use assistants for tech support and customer service, or create your own custom role
Create AI assistants for tech support, customer service, sales questions, and more!
Super easy to configure
Fineguide’s “out-of-the-box” roles eliminate the need for prompt engineering, making it easy to customize AI assistants.
- Change the profile picture, colors, and window design to align with your brand identity
- Adjust persuasiveness and verbosity to make assistants chatty or matter-of-fact
- Integrate AI assistants into your website for round-the-clock support
Customize everything from the background color to the AI’s personality.
Connect users with live agents
Even the best AI assistant can’t handle every issue, which is why Fineguide lets users request your support team with the built-in ticketing system.
- Receive email notifications for every new ticket
- Integrate with Zendesk or Help Scout so AI assistants can tackle even more inquiries
Users can still request support from live agents with the built-in ticketing system.
Add dynamic widgets
Best of all, you can enhance your AI assistants with a variety of widgets for richer, more personalized interactions.
- Let users schedule calls using Calendly
- Share real-time financial updates via TradingView
- Provide directions to your brick-and-mortar with Google Maps
Level up your AI assistant with multiple widgets, including Google Maps, YouTube, and Calendly.
From tech support to sales, Fineguide’s AI assistants can be trained for just about any role using ready-made prompts and dynamic widgets.
Service your customers day and night.